Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect:

• Full Name
• Email Address
• Mobile Number
• Shipping and Billing Address
• Payment Information (processed securely by third-party payment providers)
• Order History

Automatically Collected Information

• IP Address, Browser Type, and Device Information
• Operating System and Website Usage Data
• Pages Visited, Date & Time of Visit
• Cookies and Tracking Information

2. How We Use Your Information

Your information helps us:

• Process and deliver your orders efficiently
• Provide customer support and respond to inquiries
• Improve our products, services, and website performance
• Send order confirmations and shipping updates
• Share promotional offers (only if you opt in)
• Detect fraud and maintain website security
• Comply with legal obligations

3. Cookies

Fiberolite uses cookies and similar technologies to remember your preferences, analyze visitor behavior, and enhance user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

4. Payment Security

We do not store your debit card, credit card, UPI, or banking information on our servers. All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted partners such as Payment Gateways, Shipping & Logistics Partners, and Technology Service Providers who maintain strict confidentiality standards.

6. Data Security

We implement reasonable technical measures to protect your personal information. While we strive to protect your data, please be aware that no method of online transmission is 100% secure.

7. Marketing Communications

If you opt-in, we may send product updates, wellness tips, and promotional offers. You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at the details provided below.

9. Children's Privacy

Fiberolite products and services are intended for adults. We do not knowingly collect information from children under the age of 18.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.